Issues Center

Steps

1. Issues are created by the office or generated automatically from readings, photos and checklist answers.
2. Each issue has a customer, severity, status, category, description and supporting context.
3. Filter and prioritize issues, then update status as you work them.
4. A menu badge keeps open issues visible to the whole team.

Tips

• Resolving issues quickly protects customer trust and prevents small problems from becoming churn.

Related guides

• Green Pool Alerts Automatic detection of pools that are turning green or have water-quality problems, so the office can act before the customer complains.
• Service History A complete, searchable record of completed visits with photos, checklist answers, readings and the option to send or export reports.