Technician Scorecard

Steps

1. Review performance indicators per technician.
2. Compare productivity and quality across the team.
3. Recognize top performers and coach where needed.
4. Use the data in reviews and incentives.

Tips

• A fair, visible scorecard motivates the team and makes coaching conversations objective.

Related guides

• Pool Technicians Manage your technicians: profiles, roles, contact details, photos and compensation models.
• Service History A complete, searchable record of completed visits with photos, checklist answers, readings and the option to send or export reports.
• Client Health A health score that combines payment behavior, issues, water quality and responsiveness to flag accounts at risk of churn.