Where to find it
Open Poolly from the floating chat button in the bottom corner of the Admin panel, the Tech app and the Client Portal.
Steps
- Tap the chat button and type your question, or tap the microphone to speak.
- Poolly understands what you need, looks up the relevant data and answers directly, often with a link to open the exact screen.
- It replies in the same language you used: ask in Portuguese and it answers in Portuguese; ask in English and it answers in English.
- Use the history button to reopen past conversations, or start a new one any time.
Tips
- Poolly only shows data you already have permission to see, and by default it is read-only: it never changes anything unless your administrator enables confirmed actions.
- See the role-specific guides for what you can ask as an admin, technician or customer.
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