Email & messaging settings

Steps

1. Configure your email sending settings.
2. Set up text messaging where you use it, including the service report link.
3. Confirm the sender identity customers will see.
4. Send a test to verify delivery.

Tips

• Getting delivery settings right once means invoices and reports reliably reach customers.
• Check the send log in the Message Hub to confirm messages are being delivered.

Related guides

• Message Center Send targeted email and text campaigns with templates, audience segmentation, scheduling, opt-out handling and delivery history.
• Email Templates Reusable, branded templates for the emails the platform sends, so communication stays consistent and professional.
• Communication Log A history of messages sent from the platform, with alerts when something fails to deliver.