Signing in and user roles

Steps

1. Open the login page and enter your email and password, or use a passkey if you set one up.
2. The platform recognizes your role and opens the right workspace automatically: the admin workspace for office users, or the mobile field app for technicians.
3. Office administrators see the full back office; working managers see operational tools; technicians see their daily route and service tools.
4. Use the sign-out option whenever you finish a session on a shared device.

Tips

• Roles keep each person focused on the tools they actually need, which makes onboarding new team members faster.
• You can add a passkey from your account so the next sign-in takes one tap.

Related guides

• Account security and passwords Built-in protections keep accounts safe: protected sessions, secure password recovery, mandatory password changes and modern passkey sign-in where enabled.
• Navigating the platform The admin workspace uses a clear side menu grouped by area, with live badges that highlight items needing attention.
• First-time setup A guided setup helps you configure the essentials so your team can start working quickly: company details, services, team and preferences.