Account security and passwords

Steps

1. Sessions time out after inactivity to protect shared or unattended devices.
2. Use the password recovery link on the login page if you forget your password.
3. When required, you will be asked to change your password before accessing the workspace.
4. Where passkeys are enabled, you can sign in with a device-based credential instead of a password.

Tips

• Sensitive actions are protected against forged requests, so always submit forms from within the app.
• Each company’s data lives in its own database, separate from every other company.

Related guides

• Signing in and user roles How people sign in and how the platform adapts to each role: office administrators, working managers and field technicians.