Work Management
Issue SLA
Monitor how quickly issues are resolved against your service targets, and surface anything that is overdue.
Where to access
Open Issue SLA from Work Management.
Related
How it works
- See issues measured against your response and resolution targets.
- Spot breached or at-risk issues with a clear badge.
- Prioritize the work that is closest to missing its target.
- Use the data to set realistic commitments with customers.
Tips
- SLA tracking turns "we will get to it" into a measurable, dependable promise.