Work Management
Work Orders
Plan and track non-routine work: repairs, extra jobs and follow-ups, assigned to a customer, technician and date.
Where to access
Open Work Orders from Work Management.
Work orders, reminders, calendar and exceptions.
Plan and track non-routine work: repairs, extra jobs and follow-ups, assigned to a customer, technician and date.
Open Work Orders from Work Management.
Lightweight follow-ups tied to a customer, route, technician and date, with optional photos and notes.
Open Reminders from Work Management.
A calendar view of work and visits across the month, week or day to keep scheduling clear.
Open Calendar from Work Management.
A controlled flow for visits that could not be completed, with reasons and an approval step so skips are accountable.
Open Skipped Services from Work Management.
Track filter cleanings and media replacement so maintenance happens on schedule and is never overdue.
Open Filter Tracking from Work Management.
A central place to manage operational problems, raised manually or detected automatically from visit data, until they are resolved.
Open Issues Center from Work Management.
Monitor how quickly issues are resolved against your service targets, and surface anything that is overdue.
Open Issue SLA from Work Management.