Work Management
Issues Center
A central place to manage operational problems, raised manually or detected automatically from visit data, until they are resolved.
Where to access
Open Issues Center from Work Management.
Related
How it works
- Issues are created by the office or generated automatically from readings, photos and checklist answers.
- Each issue has a customer, severity, status, category, description and supporting context.
- Filter and prioritize issues, then update status as you work them.
- A menu badge keeps open issues visible to the whole team.
Tips
- Resolving issues quickly protects customer trust and prevents small problems from becoming churn.