Where to find it
Technicians open the mobile field app after signing in.
Steps
- See the day's stops in order with customer, address, service type and estimated arrival.
- Open a stop to start the service, view the pool profile, or get directions.
- Use the quick menu for the briefing, shopping list and reminders.
- When a client has an open balance, the stop shows it, so the technician can mention it or take a payment on site.
- Move through the day; each completed visit updates the office in real time.
Tips
- Everything a technician needs for a stop is one tap away, so less time is spent searching and more on service.
- Navigate dates to review past or upcoming routes.
- Gate codes, dogs and access notes from the pool profile show on the stop, so nobody waits at the gate.
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