The technician day route

The mobile home screen for technicians: the day's stops with status, service type, arrival guidance and quick actions.

Where to find it

Technicians open the mobile field app after signing in.

Steps

  1. See the day's stops in order with customer, address, service type and estimated arrival.
  2. Open a stop to start the service, view the pool profile, or get directions.
  3. Use the quick menu for the briefing, shopping list and reminders.
  4. When a client has an open balance, the stop shows it, so the technician can mention it or take a payment on site.
  5. Move through the day; each completed visit updates the office in real time.

Tips

  • Everything a technician needs for a stop is one tap away, so less time is spent searching and more on service.
  • Navigate dates to review past or upcoming routes.
  • Gate codes, dogs and access notes from the pool profile show on the stop, so nobody waits at the gate.

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