Client Management
NPS & Satisfaction
Collect customer satisfaction and Net Promoter feedback, route happy customers to public reviews and unhappy ones to a private fix.
Where to access
Open NPS / Satisfaction from Client Management.
Related
How it works
- Send satisfaction surveys to customers.
- Review scores and written feedback as they arrive.
- Encourage promoters to leave a public review.
- Turn low scores into an internal follow-up so problems get fixed.
Tips
- Channeling great feedback into public reviews is one of the strongest, lowest-cost growth levers you have.